The Aftercare Box
for New Homes
Make handovers smoother and cut down on early snagging. The My New Home Box Maintenance Kit gives homeowners everything they need for simple touch-ups and small fixes, all in a smart, branded package that reflects your development’s quality while saving your team time and reducing call-backs.
Discover a world with 60%
fewer maintenance callbacks
Our Maintenance Kits were designed to solve a simple but costly issue – the number of small call-backs in the first two years after handover. From scuffed paint to a loose screw, it’s often the little jobs that take up the most time for your customer care team. By giving each new homeowner a My New Home Box, they’re equipped to handle those everyday touch-ups safely and confidently, without needing to contact you for minor fixes.
Developers using the kits have seen up to 60% fewer maintenance call-backs across their first two years of ownership. It’s a small investment that quickly pays for itself in saved labour hours, smoother aftercare, and happier customers. And because every kit includes safety information both in print and online, you can be sure homeowners are using the right tools and methods for each task.
Customisable to make them
the perfect solution
Each kit is built to suit your homes and your brand. The paints inside are colour-matched to the exact products you use on your development, so homeowners have the same finish available for touch-ups from day one. It means fewer mismatched walls and less need for your team to return for small cosmetic fixes.
The outer sleeve is also fully customisable, designed to your branding and printed in full colour. You can include your logo, development name, and any welcome messages you’d like new homeowners to see. Together, the matching paints and branded packaging create a handover gift that looks professional, feels premium, and clearly represents your standards. It’s a simple, lasting reminder of your attention to detail and a thoughtful addition to your customer experience.
We handle the whole process
Once your branding and paint colours are confirmed, we take care of everything else. Each batch of kits is prepared to your specification, with paints mixed to match your development and components neatly divided into their trays and boxes. The finished kits are packed, labelled and ready for handover.
We deliver directly to your sites as needed, so your teams don’t need to manage storage or logistics. Whether you need a few dozen for a single phase or a steady supply across multiple developments, we’ll coordinate production and delivery on your schedule. It’s a complete, low-effort solution that helps you maintain quality standards while keeping your aftercare costs down – all while giving your homeowners a better start in their new homes.
Request a FREE sample box
If you represent a UK home builder and would like a complimentary sample of the Maintenance Box, please give us your detail,s and we’ll arrange to send one out to you.